Drive and device recovery
Recovery paths for failed hard drives, SSDs, NVMe drives, external drives, flash drives, SD cards, and computers that will not boot.
Huntsville customers visit ProTek's Madison storefront and data recovery lab for failed drives, damaged storage devices, no-boot computers, deleted files, and recovery cases where the data matters.
ProTek's physical storefront and data recovery lab are in Madison, Alabama. Huntsville customers can drop off devices there; nationwide customers can use the dedicated mail-in data recovery process.
Local drop-off and recovery evaluation are handled at the Madison location.
Customers from Huntsville bring failed devices to the Madison storefront.
Mail-in data recovery is available when local drop-off is not practical.
Powering on a failing drive repeatedly can reduce recovery chances.
Recovery paths for failed hard drives, SSDs, NVMe drives, external drives, flash drives, SD cards, and computers that will not boot.
Help for RAID, NAS, multi-drive storage, server-related recovery, and cases where the device needs careful diagnosis before recovery work begins.
Use Madison drop-off if you are in the Huntsville area, or the mail-in process if you are outside North Alabama.
How ProTek handles it
Stop using the failed device and avoid DIY recovery attempts if the data matters.
Schedule an evaluation, then drop off the device at ProTek in Madison or use the mail-in recovery process.
ProTek evaluates the failure type and explains the recovery path, risk, timing, and quote before deeper work proceeds.
Recovered data is returned on appropriate storage after the case is completed.
What customers get
The page is clear that the lab and storefront are in Madison, not Huntsville.
Huntsville customers can drop off locally; out-of-area customers can mail in.
Hard drives, SSDs, RAID, USB, SD, and NAS cases are routed based on failure type.
Customers get guidance before repeated power-ups or software attempts make matters worse.